Technology – links to more information

• Baron, G. (2011). Six steps for building social media into your crisis plan. CW Bulletin, International Association of Business Communicators. San Francisco, CA. Retrievable from: http://www.iabc.com/cwb/archive/2010/0210/Baron.htm

• Booz Allen Hamilton (2009). Special Report. Expert Round Table on Social media and Risk Communication during Times of Crisis: Strategic Challenges and Opportunities. Retrievable from: http://www.boozallen.com/media/file/Risk_Communications_Times_of_Crisis.pdf

• Burns , R. & Shanley, L. A. (2013). Connecting Grassroots to Government for Disaster Management: Workshop Summary. Wilson Center. Retrieved 1.8.2013, from http://www.wilsoncenter.org/sites/default/files/STIP_Connecting-Grassroots-Workshop-Summary_Final2.pdf

• Haataja, M. (2013), Literature review on technology acceptance and innovation diffusion and domain specific acceptance criteria related to crisis communication technologies. Report project PEP, retrievable from: http://www.projectPEP.eu

• Su, Y.S., Wardell III, C. & Thorkildsen, Z. (2012) Social Media in the Emergency Management Field 2012 Survey Results. Retrieved. 6.6.2013, from http://www.cna.org/sites/default/files/research/SocialMedia_EmergencyManagement.pdf

• Sullivan, H. (2013), Accessibility and inclusiveness. Report Project PEP, retrievable from: http://www.projectPEP.eu

Technology – supporting public resilience

• Introduction
• Means to facilitate communication
• Accessible technology and inclusive design
• Technology acceptance
• Data security, privacy and legal issues
• Links to more information