Technology – links to more information

The Emergency 2.0 Wiki is a free global online resource for using social media and new technologies in emergencies. It has tips for citizens to use social media to help themselves and help others, an accessibility toolkit for people with disabilities and guidelines for emergency services, governments, schools, hospitals, community groups and business. This wiki includes also mobile apps, mapping tools, videos and an international directory of emergency services and NGOs on social media. It is an initiative of the Government 2.0 in Queensland Community of Practice in Australia and lead by international reference groups of professionals.

Baron, G. (2011). Six steps for building social media into your crisis plan. CW Bulletin, International Association of Business Communicators. San Francisco, CA. Retrievable from: http://www.iabc.com/cwb/archive/2010/0210/Baron.htm

Booz Allen Hamilton (2009). Special Report. Expert Round Table on Social media and Risk Communication during Times of Crisis: Strategic Challenges and Opportunities. Retrievable from: http://www.boozallen.com/media/file/Risk_Communications_Times_of_Crisis.pdf

Burns , R. & Shanley, L. A. (2013). Connecting Grassroots to Government for Disaster Management: Workshop Summary. Wilson Center. Retrieved 1.8.2013, from http://www.wilsoncenter.org/sites/default/files/STIP_Connecting-Grassroots-Workshop-Summary_Final2.pdf

Haataja, M. (2013), Literature review on technology acceptance and innovation diffusion and domain specific acceptance criteria related to crisis communication technologies. Report project PEP, retrievable from: http://www.projectPEP.eu

Su, Y.S., Wardell III, C. & Thorkildsen, Z. (2012) Social Media in the Emergency Management Field 2012 Survey Results. Retrieved. 6.6.2013, from http://www.cna.org/sites/default/files/research/SocialMedia_EmergencyManagement.pdf

Sullivan, H. (2013), Accessibility and inclusiveness. Report Project PEP, retrievable from: http://www.projectPEP.eu

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