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Crisis Communication
WIKI for Professionals

The status of public empowerment initiatives
in the different countries is diverse. Insights and
best practices need to be exchanged.

Public Empowerment

Public Empowerment

• Introduction
• Public empowerment approaches
• Key enablers of public empowerent
• Developing public empowerment
• Examples of best practices

Community Approach

• Introduction – the four I’s
• Inclusive
• Interested
• Insistent
• Inventive
• Links to more information

Technology

• Introduction
• Means to facilitate communication
• Accessible technology and inclusive design
• Technology acceptance
• Data security, privacy and legal issues
• Links to more information

Public Empowerment Guidelines

For each of the crisis phases we will further explain: characteristics of the phase, recommendations, technology aspects, and examples of best practices.

Before a crisis

1. Preparedness phase

During a crisis

2. Early warning phase
3. Alerting phase
4. Response phase

After a crisis

5. Recovery phase
6. Evaluation phase

Newly Posted Articles

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• How to use WIKI ( Antti ) - [ 09:21, 26 August 2014 ]
• Crisis communication resources ( Mari ) - [ 18:16, 25 August 2014 ]
• Technology – links to more information ( Antti ) - [ 16:46, 6 August 2014 ]
• Community approach – links to more information ( Antti ) - [ 16:44, 6 August 2014 ]
• Evaluation phase (phase 6) ( Antti ) - [ 11:50, 28 June 2014 ]

Most Popular Articles

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• Public Empowerment – engaging the public in crisis management - ( 210577 views )
• Crisis communication resources - ( 192999 views )
• Community approach – involving people in crisis management - ( 167797 views )
• Technology – supporting public resilience - ( 124446 views )
• Examples of best practices - ( 109077 views )