Community approach – involving people in crisis management

Introduction – the four I’s

Community approaches involving social groups in crisis preparedness and response are considered very effective in increasing resilience. But what are experiences and success factors in including local organisations and engaging citizens? To involve the public in crisis management four matters are important. One has to be:

• Inclusive
• Interested
• Insistent
• Inventive.

Links to more information

• FEMA (2011) A Whole Community Approach to Emergency Management: Principles, Themes, and Pathways for Action FDOC 104-008-1. Retrievable from: http://www.fema.gov/media-library/assets/documents/23781?id=4941

• Johansson, C. & Linnell, M. (2012) A literature review on community approaches involving the public in crisis management. Report, retrievable from: http://www.project-PEP.eu

• Linnell, M., Johansson, C., Olofsson, A., Wall, E. & Öhman, S. (2013) Experiences and requirements for a community approach involving social groups in crisis preparedness and response. Report, retrievable from: http://www.project-PEP.eu