Recovery phase (phase 5) - Revision history

Antti at 05:11, 30 July 2014

2014-07-30T05:11:09Z

Antti at 04:25, 30 July 2014

2014-07-30T04:25:14Z

Antti at 13:33, 4 July 2014

2014-07-04T13:33:37Z

Antti at 09:46, 28 June 2014

2014-06-28T09:46:34Z

Antti: Created page with "==Characteristics of the preparedness phase== ===General=== *Preparedness is an on-going planning process for which an all-hazards approach is recommended. The measures need..."

2014-06-28T09:42:36Z

Created page with "==Characteristics of the preparedness phase== ===General=== *Preparedness is an on-going planning process for which an all-hazards approach is recommended. The measures need..."

New page

==Characteristics of the preparedness phase==

===General===
*Preparedness is an on-going planning process for which an all-hazards approach is recommended. The measures needed are drawn up in preparedness plans.
*The goal is to contribute to building public hazard and risk awareness.
*Vulnerability analysis is needed to identify target populations and special groups within them.
*The role of communication in this phase is to support preparedness measures, e.g. inform and educate people about risks and how these might be prevented, build collaboration, and monitor whether people feel anxiety over certain issues.

===Public perception and motivation===
*The interest of the public varies over time and by hazard. Even people living in a hazard zone may not appreciate the importance of preparedness.
*There are natural actors within the third sector. Identification of these and coordinating and networking with them will greatly facilitate joint preparedness.
*The various public groups need to be identified according to how they seek and receive information about risks.

==Recommendations supporting empowerment in the preparedness phase==

*Interest may be low for preparedness activities, as the threat is often is less visible at this stage or has no immediate effect on day-to-day life. Therefore, in this phase connecting with existing groups, such as schools, churches and non-governmental organisations, is recommended.

*Authorities can map local groups of volunteers and special interest associations with the aim of inviting them to participate in crisis communication planning and joint drills. Often, only a few of the existing groups are included in authority crisis plans. Some groups focus on volunteering for crisis situations, while others have side activities that benefit citizen preparedness. By mapping the available resources, a more complete picture can be gained, including private sector organisations as an additional resource.

*Educational activities can be undertaken together with local or other partners. If campaigns are used, they should not just offer one-way information, but, to be more effective, connect with concrete initiatives by citizen groups.

*Preparedness information to the public should be widely available and easy to find.

*Social media accounts and followers need to be in place and promoted, e.g. by offering preparedness information. Preparedness information can be used to create connections with citizens, for example, when people become followers of a response organisation’s Twitter account or subscribe to receive future information.

*As high probability crises excite most interest among citizens, an all-hazards approach can be used that includes information related to various types of crises. This generalized approach also prevents too much emphasis on violence and terrorism, which should be avoided for ethical reasons.

*Risk perception and media use habits can be investigated.

*At this stage, the communications infrastructure is functioning normally, but its capacity for increased traffic should be checked, e.g. for adding crisis websites and call centres.

*Personnel and spokespeople can be trained.

==Technology aspects and how it supports the preparedness phase==

===Technology aspects===
*The technology is functioning and multiple channels of communication are available.
*For the public to become familiar with the functioning of technological solutions designed for use during actual emergencies, they need to try them out already during the preparedness phase. This may require incentives.

===How technology could support public resilience===
*Technology offers platforms for a community approach and more personalized communication.
*Smart phone applications and games may help to prepare and advise people on how to act in an emergency.
*Technology can help in finding already existing active groups and / or communities that can be added to communication networks. Inviting fans and followers in social media promotes an organisation’s visibility in social media: the reach of the message is increased when shared, liked or commented on.

==Examples of best practices==
*Cold Weather Plan for England http://www.gov.uk/government/publications/cold-weather-plan-for-england-2013
* Emergency 2.0 Wiki http://emergency20wiki.org/wiki/index.php/Main_Page
*Before the storm – an educational game for middle-year students designed to get them thinking about storm preparation and disaster resilience. / Australian Emergency Management Institute: http://www.em.gov.au/Resources/Pages/Before-the-Storm-phone-game.aspx
*American Red Cross smart phone applications: get ready, get notified, find help: http://www.redcross.org/prepare/mobile-apps

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+[[Category:Public Empowerment Guidelines]]
-[[Category: Guidelines: After a crisis ]]
+[[Category:After a crisis ]]
 [[Category: PEP ]]

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−	[[Category: Guidelines ~~supporting public resilience~~: After a crisis ]]	+	[[Category: Guidelines: After a crisis ]]
		+	[[Category: PEP ]]

← Older revision		Revision as of 09:46, 28 June 2014
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	*Before the storm – an educational game for middle-year students designed to get them thinking about storm preparation and disaster resilience. / Australian Emergency Management Institute: http://www.em.gov.au/Resources/Pages/Before-the-Storm-phone-game.aspx		*Before the storm – an educational game for middle-year students designed to get them thinking about storm preparation and disaster resilience. / Australian Emergency Management Institute: http://www.em.gov.au/Resources/Pages/Before-the-Storm-phone-game.aspx
	*American Red Cross smart phone applications: get ready, get notified, find help: http://www.redcross.org/prepare/mobile-apps		*American Red Cross smart phone applications: get ready, get notified, find help: http://www.redcross.org/prepare/mobile-apps
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		+	[[Category: Guidelines supporting public resilience: After a crisis ]]

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-==Characteristics of the preparedness phase==
+==Characteristics of the recovery phase ==
 ===General===
-*Preparedness is an on-going planning process for which an all-hazards approach is recommended. The measures needed are drawn up in preparedness plans.
+*Recovery includes actions necessary to assist communities to restore their everyday lives. This requires good collaboration and the participation of citizens in decision making.
-*The goal is to contribute to building public hazard and risk awareness.
+*The ability of a community to accelerate the recovery process begins with its efforts in pre-disaster preparedness and overall resilience.
-*Vulnerability analysis is needed to identify target populations and special groups within them.
+*Recovery is not only the restoration of a community’s physical structures. Of equal importance is helping the community and individuals to recover from their physical and emotional hardships and help strengthen their resilience.
-*The role of communication in this phase is to support preparedness measures, e.g. inform and educate people about risks and how these might be prevented, build collaboration, and monitor whether people feel anxiety over certain issues.
+*Monitoring of the situation, actions and needs of citizens and organisations involved is important.
 ===Public perception and motivation===
-*The interest of the public varies over time and by hazard. Even people living in a hazard zone may not appreciate the importance of preparedness.
+*The public is active in interacting with all actors in order to get back to normal.
-*There are natural actors within the third sector. Identification of these and coordinating and networking with them will greatly facilitate joint preparedness.
+*Matters of compensation will be more important in this phase.
-*The various public groups need to be identified according to how they seek and receive information about risks.
-*Interest may be low for preparedness activities, as the threat is often is less visible at this stage or has no immediate effect on day-to-day life. Therefore, in this phase connecting with existing groups, such as schools, churches and non-governmental organisations, is recommended.
+==Recommendations supporting empowerment in the recovery phase==
-*Authorities can map local groups of volunteers and special interest associations with the aim of inviting them to participate in crisis communication planning and joint drills. Often, only a few of the existing groups are included in authority crisis plans. Some groups focus on volunteering for crisis situations, while others have side activities that benefit citizen preparedness. By mapping the available resources, a more complete picture can be gained, including private sector organisations as an additional resource.
+*Rebuilding needs effort and public initiatives are needed.
-*Educational activities can be undertaken together with local or other partners. If campaigns are used, they should not just offer one-way information, but, to be more effective, connect with concrete initiatives by citizen groups.
+*In this phase, initiatives on the part of all the actors involved can be encouraged, again utilizing contacts with citizen groups and intermediate organisations. All resources are useful and contacts with private organisations in the area also welcomed. An integral approach will focus on the functioning of society as a whole, including economic and social recovery.
-*Preparedness information to the public should be widely available and easy to find.
+*Much public initiative is needed, for example, cleaning up after a flooding or riot, to make a neighbourhood function again.
-*Social media accounts and followers need to be in place and promoted, e.g. by offering preparedness information. Preparedness information can be used to create connections with citizens, for example, when people become followers of a response organisation’s Twitter account or subscribe to receive future information.
+*Monitoring social and news media helps to see how people are coping with implementing the activities needed in the recovery phase and what information and other needs they have.
-*As high probability crises excite most interest among citizens, an all-hazards approach can be used that includes information related to various types of crises. This generalized approach also prevents too much emphasis on violence and terrorism, which should be avoided for ethical reasons.
+*Decisions often have to be made about how an area is to be rebuilt. Empowerment calls for participative decision making, involving the local citizens in setting aims and how the work will be done. Recovery is all too often delegated to organisations that tend not to include citizen views.
-*Risk perception and media use habits can be investigated.
+*Property damage will need to be addressed, e.g. through insurance claims.
-*At this stage, the communications infrastructure is functioning normally, but its capacity for increased traffic should be checked, e.g. for adding crisis websites and call centres.
+*Emotional aspects also need attention, for example, by spokespersons, showing that affected families are not forgotten. Public initiatives for sharing and mourning can be supported, for example, by memorial events and websites. Social networks have an important role, not only in the online environment but also face to face in groups and associations. Individual physical and psychological support needs to continue as long as this is needed.
-==Technology aspects and how it supports the preparedness phase==
+==Technology aspects and how it supports the recovery phase==
 ===Technology aspects===
-*The technology is functioning and multiple channels of communication are available.
+*Technology will be restored gradually.
-*For the public to become familiar with the functioning of technological solutions designed for use during actual emergencies, they need to try them out already during the preparedness phase. This may require incentives.
+*This phase often reveals a number of systems and applications with conflicting or out-dated information.
 ===How technology could support public resilience===
-*Technology offers platforms for a community approach and more personalized communication.
+*Social media can provide a channel for bi-directional communication between the organisations and citizens involved, and a common platform for people to share their concerns and experiences and possibly build a sense of community which, in turn, can be of assistance in the crisis recovery stage.
-*Smart phone applications and games may help to prepare and advise people on how to act in an emergency.
+*Social media platforms can be utilized in encouraging donations.
-*Technology can help in finding already existing active groups and / or communities that can be added to communication networks. Inviting fans and followers in social media promotes an organisation’s visibility in social media: the reach of the message is increased when shared, liked or commented on.
+*Facilitating the supply of support and mobilizing volunteers can be done through social networks. Technologies can be used to indicate what kinds of contributions are needed and where, and/or provide interactive mapping of available resources (e.g. where generators, clean water, food or shelter can be found)
 ==Examples of best practices==
-*Cold Weather Plan for England http://www.gov.uk/government/publications/cold-weather-plan-for-england-2013
+*Transition Network  http://www.transitionnetwork.org/
-* Emergency 2.0 Wiki  http://emergency20wiki.org/wiki/index.php/Main_Page
+*Empowering the public, USA  http://epic.cs.colorado.edu/
-*Before the storm – an educational game for middle-year students designed to get them thinking about storm preparation and disaster resilience.  / Australian Emergency Management Institute: http://www.em.gov.au/Resources/Pages/Before-the-Storm-phone-game.aspx
+*Community Resilience System, USA  http://www.resilientus.org/
-*American Red Cross smart phone applications: get ready, get notified, find help: http://www.redcross.org/prepare/mobile-apps
+*The American Red Cross Volunteer App allows receiving and responding to push notifications for volunteer jobs based on the user's location and enables sharing volunteer opportunities with friends to encourage additional volunteers: